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Air NZ Rates Highly

Fuseworks Media
Fuseworks Media

Wellington, June 19 NZPA - Air New Zealand has tied for third best carrier in the world, trailing winner Singapore Airlines and Indian carrier Jet Airways.

The airlines were chosen from survey compiled by British consumer magazine Which?

Singapore Airlines carries 18 million passengers a year and won top prize, while India's Jet Airways, about 10 million passengers, was runner-up.

Air New Zealand with 12 million passengers shared third place with Palmair, which operates just one plane, a 34-year-old Boeing 737, which carries just 70,000 passengers a year.

Palmair was founded by British businessman Peter Bath in 1957 and now flies to 14 European destinations, including Spain, Tenerife, Portugal and Croatia, the Guardian newspaper reported

A veteran employee, Teresia Rossello draws out the seating plan for each flight on her kitchen table the night before departure, and greets each passenger arriving back in the UK.

Stewardesses place fresh flowers on the plane every day, and the plane flies daily, but not at night as Bath believed night flights were antisocial.

Which? asked 30,000 consumers about experiences on airlines. They were asked to rate factors such as the cleanliness of the planes, the amount of legroom, the quality of the in-flight meal and the helpfulness of the cabin staff.

Air New Zealand's group general manager international, Ed Sims, told NZPA it was quite refreshing to be ranked in a survey which did not take in into account just the size of the airlines. "Which? is regarded as a tough advocate for consumers and to be rating highly in such a transparent survey adds extra meaning for us."

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